For your convenience we accept American Express, Visa, MasterCard and Discover. Please be aware that our credit card processor adds 3.79% processing fees to any credit card transaction. If you would like to avoid this fee please use Cash, Check or Care Credit.
We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at Nivine Y. El-Refai, BDS, DDS, MSD, Inc. Phone Number 330-721-1350. Many times, a simple telephone call will clear any misunderstandings.
Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.
We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. We can make arrangements for a monthly payment plan but this must be done prior to the actual procedure.